Unlock the Full Potential of Your Smart Water Network

At IMI, we go beyond metering. We empower utilities to maximize the value of their AMI investments through monitoring, analytics, and actionable insights that drive operational efficiency, cost savings, and superior customer service.

About Us

Who We Are

Integrated Metering Infrastructure (IMI) is a dedicated partner for utilities that have invested in smart water metering systems but need help leveraging their full capabilities. We specialize in turning AMI data into decisions—improving operations, strengthening customer relationships, and supporting conservation.

Our Mission

Our mission is to help utilities achieve greater efficiency and reliability by transforming AMI systems into powerful decision-making tools.

Organizational Structure

At Integrated Metering Infrastructure (IMI), our organizational structure is crafted to optimize efficiency and responsiveness, ensuring our utility partners fully leverage their AMI systems. We have specialized teams dedicated to client support, training, troubleshooting, warranty analysis, and return management, providing comprehensive care and attention. Our management team consists of seasoned professionals with deep expertise in the water utility sector, driving our commitment to excellence in smart water meter technology and empowering utilities to enhance their operational effectiveness and customer service.

Our Service Offerings

AMI System Optimization

Ensure your network delivers accurate, reliable data that supports operational decisions.

Training & Capacity Building

Equip utility staff with the skills and knowledge to fully manage AMI tools.

Decision Support

Convert raw data into actionable recommendations that improve customer service, reduce costs, and support conservation.

Technical Support & Troubleshooting

Rapid response to system issues, minimizing downtime and maximizing efficiency.

Operational Analytics

Monitor and assess system performance, detect leaks, track water loss, and identify efficiency opportunities.

Warranty & Return Management

Simplify return processes and ensure accountability across equipment providers.

AMI Monitoring & Actionable Insights

Our dedicated staff continuously track AMI data, create reports, and provide recommendations—acting as an extension of your team.

Industry Insights

Market Analysis

The water utility maintenance and service market is flourishing, propelled by rapid urbanization and a growing demand for precise billing and reliable service. At Integrated Metering Infrastructure (IMI), we are dedicated to tackling these industry challenges with innovative smart water meter technology and a customer-centric approach. Our solutions are crafted to enhance efficiency and build trust, ensuring that utility companies can effectively serve their communities.

Why Utilities Choose IMI

  • Vendor-independent – we focus on what’s best for your utility.
  • Dedicated support team – we extend your staff capacity without adding internal overhead.
  • Proven expertise – we bring years of experience in AMI deployment, monitoring, and optimization.
  • Customer-first approach – better data means better service for your customers.

Case for Action

Most utilities underutilize their AMI systems, limiting them to billing functions. IMI helps unlock the broader potential of these systems to improve:

  • Operational assessment
  • Cost savings and efficiency
  • Conservation initiatives
  • Customer service responsiveness

Get in Touch

Ready to unlock the full power of your AMI system?

Phone Number

844-IMI-SMRT

Email

info@imisolutions.com

Address

3 Bethesda Metro Center Suite 700 Bethesda, MD 20814

Contact Us today!